Registration and identity verification services for new customers will be temporarily suspended until Tuesday, the 23rd December 2025, as we are performing internal system improvements.
Please note the following details:
Friday, 19th Dec, 2025 to Tuesday, 23rd Dec, 2025
Please note that this suspension will not affect existing customers. Customers who have already completed identity verification will be able to continue using all services and perform transactions as usual.
The following services will remain fully available:
- Account login and access
- Deposits and withdrawals
- Digital asset trading
- Internal asset transfers
- Customer support services
We apologize for any inconvenience this may cause and sincerely appreciate your understanding and cooperation.
Should you have any questions or require further assistance, please contact our customer support team through the usual channels.